Smart Facility

Maintenance Operations

Work orders, SLAs and field technician dispatch

RK
Avg resolution
4h 12m
-38% vs last month
SLA compliance
91.4%
target 95%
Resident rating
4.6 / 5
812 ratings

Open

2
  • WO-2836Medium

    Clubhouse HVAC servicing

    Amenity · CoolCare · 6h
  • WO-2830Low

    Parking light replacement

    Basement 2 · · 1d

Assigned

1
  • WO-2839High

    Water leak — 12F corridor

    Tower A · Marcus Dean · 1h 40m

In Progress

1
  • WO-2841Critical

    Elevator 3 door sensor fault

    Tower B · Ryan Foster · 22m left

Closed

1
  • WO-2825Medium

    Generator oil top-up

    Utility · Sam Reyes · Done

All work orders

Last 30 days
IDTitleLocationTechnicianSLAStatus
WO-2841Elevator 3 door sensor faultTower BRyan Foster22m leftIn Progress
WO-2839Water leak — 12F corridorTower AMarcus Dean1h 40mAssigned
WO-2836Clubhouse HVAC servicingAmenityCoolCare6hScheduled
WO-2830Parking light replacementBasement 21dOpen
WO-2825Generator oil top-upUtilitySam ReyesDoneClosed